Privacy Policy

1. Who We Are

MessageFreak.com is owned and operated by Arctel, Corp, based in Grand Rapids, Michigan. We publish a weekly newsletter and sell digital resources to help small business owners improve their messaging and positioning.

If you have questions about this policy, contact us at: [email protected]

2. Information We Collect

We collect information you provide directly to us, including:

• Name and email address when you subscribe to our newsletter or download a free resource
• Name, email, and payment information when you purchase a product (payment processing handled by Stripe — we do not store your card details)
• Usage data such as pages visited, time on site, and browser type, collected automatically through analytics tools

3. How We Use Your Information

We use the information we collect to:

• Send you the newsletter and resources you signed up for
• Deliver digital products you have purchased
• Send occasional promotional emails about new products or offers (you can unsubscribe at any time)
• Improve our website and understand how visitors use it
• Comply with legal obligations

4. Email Communications

When you subscribe to our newsletter or download a free resource, you agree to receive email communications from MessageFreak.com. Every email we send includes an unsubscribe link. You can opt out at any time.

We use GoHighLevel (GHL) to manage our email list and send communications. Your data is stored on their platform in accordance with their privacy policy.

5. Payment Processing

All purchases are processed through Stripe and GoHighLevel. We do not store your credit card number or payment details on our servers. Stripe's privacy policy governs how your payment information is handled.

6. Meta Pixel and Advertising

This website uses the Meta Pixel (Facebook Pixel), a piece of code that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. The Meta Pixel may collect data including pages you visit, actions you take (such as submitting a form), and your IP address.

This data is used to show you relevant ads on Facebook and Instagram, and to build audiences of people similar to our customers. You can opt out of interest-based advertising through your Facebook ad settings or at youronlinechoices.com.

7. Cookies

Our website uses cookies to improve your experience and to support our analytics and advertising tools. By using our site, you consent to the use of cookies. You can disable cookies in your browser settings, though some features of the site may not function properly as a result.

8. Data Sharing

We do not sell your personal information. We may share your data with third-party service providers who help us operate our business, including:

• GoHighLevel (CRM and email delivery)
• Stripe (payment processing)
• Meta (advertising and analytics)

Each of these providers has their own privacy policy governing how they handle your data.

9. Data Retention

We retain your personal information for as long as you remain a subscriber or customer, or as required by law. You may request deletion of your data at any time by emailing us at [email protected].

10. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, contact us at [email protected].

11. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.